Fridge Repair service was scheduled ASAP -next day actually! Service tech was professional and proficient. Quick and easy fix. He did a great job cleaning up and took great care of my fridge. I would highly recommend this company! A+++ service!
CALLOUT PROCESS
Emergency Appliance Repair Callout in Harare
How to request a callout and what happens after confirmation
This page explains the emergency callout process: what to send, how a booking is confirmed, and how attendance is arranged. It is not a second Emergency Appliance Repairs page. Urgent household faults are listed on that service overview. Our line is open 24 hours, 7 days a week, but this site does not advertise guaranteed immediate arrival.
- Call, WhatsApp or Book a Repair
- Confirmation before dispatch
- Household and supported commercial units
- Harare coverage
- Open 24 hours, 7 days a week
Call or WhatsApp 0719 227 718
How this page differs from Emergency Appliance Repairs
Emergency Appliance Repairs is the service overview for urgent household problems — a fridge that suddenly stops cooling, a freezer that starts defrosting, or a washer that leaks. This callout page is the booking and attendance process for those jobs and for supported refrigeration breakdowns. Both pages stay live with different jobs.
How it works
How an emergency callout is arranged
- 1
Send the booking details
Call 0719 227 718, WhatsApp, or use Book a Repair. Include the appliance type, brand, the fault and your Harare location.
- 2
Wait for confirmation
Submitting a request is not confirmation. Electro confirms the details and whether a technician is available for that window.
- 3
Attendance after confirmation
Once your booking is confirmed, we aim to arrange technician attendance within 1 hour, subject to location, traffic and technician availability.
- 4
Assessment at the property
The visit is a diagnosis. It is not a promised one-hour repair or a guaranteed same-day completion.
What to send when you request a callout
- Appliance type — fridge, freezer, washing machine or other supported unit.
- Brand and model if the label is readable.
- What the appliance is doing now — silent, warm, leaking, noisy or showing a code.
- Your suburb or a landmark in Harare.
- Access notes if the property has a gate, flat or shared entrance.
Availability
Callouts depend on technician availability, location and traffic. Our line is open 24 hours, 7 days a week, but we do not claim immediate arrival. Attendance timing is explained once in the process above.
Supported commercial refrigeration breakdowns can use the same callout process. Household urgent faults should still start from Emergency Appliance Repairs.
Callouts across Harare
Harare North
Avondale, Borrowdale, Borrowdale Brooke, Mount Pleasant, Highlands, Chisipite, Vainona
Harare West
Westgate, Mabelreign, Bluff Hill, Tynwald
Harare East
Greendale, Eastlea, Msasa, Mandara
Harare South
Waterfalls, Hatfield, Cranborne, Glen View
Harare CBD
City Centre, the Avenues, apartments, offices and shops
Ruwa
Ruwa and nearby residential developments
Zimre Park
Zimre Park homes and nearby estates
Chitungwiza
Chitungwiza households and local businesses
Norton
Norton and surrounding homes
Mazowe
Mazowe and nearby properties
Domboshava
Domboshava and nearby homesteads
Book an appliance repair
Request an emergency callout
Call, WhatsApp or book with the appliance type, brand, fault and location. We confirm the booking before a technician is arranged.
Google reviews
What Our Customers Say
Great service, the team is very proffessional and their level of communication is commendable. My Samsung Fridge Freezer (Side By Side) was repaired right on time and it worked like it was brand new. Thank you so much
My washing machine had be down for a year thanks to these guys for fixing it. Now I'm no longer using my hands to wash my clothes.
Quoted word for word from our Google Business Profile.
Read all our reviews on Google (opens in a new tab)FREQUENTLY ASKED QUESTIONS
Frequently Asked Questions About Emergency Callouts
How is an emergency callout different from a standard booking?
The priority is unsafe or time-critical household faults, such as leaks at a socket or a silent fridge holding perishable stock. It is still a mobile Harare callout, not a 24-hour shop with a waiting room.
Should I move food out of a failed fridge before the technician arrives?
Move medicine and high-risk food if you have another cold store. Leave the appliance as it failed unless water or electrics make it unsafe. A photo of the cabinet helps if you already emptied it.
Can I request an emergency callout for a cooker that will not ignite?
A cooker that smells of gas should be isolated and is not a keep-trying job. Other cooking faults can often wait for a confirmed slot. Describe the smell, ignition and whether any burner stays on.
Do you dispatch from a depot in every suburb?
No. Electro Appliance Repairs is one Harare business with mobile technicians. Your suburb is a service area, not a local branch. Access notes still matter on an urgent visit.