Fridge Repair service was scheduled ASAP -next day actually! Service tech was professional and proficient. Quick and easy fix. He did a great job cleaning up and took great care of my fridge. I would highly recommend this company! A+++ service!
Fridge repairs · Harare
Fridge Repairs in Harare
Cooling, leaking, icing and electrical faults fixed at your home
A fridge that stops cooling puts food at risk. Our mobile technicians find the fault at your home, explain it in plain terms and quote before any work starts. Regassing is from US$30, and only when a leak test shows the fridge needs it.
- Diagnosis at your home or business
- Quote before any work starts
- Regassing from US$30 after a leak test
- Samsung, LG, Defy, Hisense and other major brands
Call or WhatsApp 0719 227 718
Fridge repairs in Harare: the short answer
Electro Appliance Repairs sends a technician to your home or business anywhere in Harare to diagnose and repair fridges and fridge-freezers of all major brands. Most warm fridges are not short of gas, so we test the fans, thermostat, defrost system and seals before any fridge regassing. You get the price before work starts.
- Price
- Fridge regassing from US$30 after a leak test. Other fridge repairs are quoted after diagnosis, before any work starts.
- Response
- Once your booking is confirmed, we aim to have a technician with you within 1 hour, depending on your location, traffic and technician availability.
- Areas
- Harare, Zimbabwe: every region (North, West, East, South and the CBD), plus Ruwa, Zimre Park, Chitungwiza, Norton, Mazowe and Domboshava
- Book
- Call or WhatsApp 0719 227 718 or 0782 886 252, or use the booking form
- Hours
- Open 24 hours, 7 days a week
- Call-out fee
- US$15 in Harare (towns further out depend on distance), waived if you go ahead with the repair, and the quote is free
- Guarantee
- 6-month guarantee on parts and labour
An independent repairer for all major brands. About us · Repair gallery · Terms of service
Symptoms
Fridge problems we repair
Choose what your fridge is doing to see the likely causes, what you can safely check and how we fix it.
Fridge not cooling
Running but warm inside, or a little warmer every day.
Freezer section not freezing
Ice cream soft and frozen food thawing in a fridge-freezer.
Freezing food in the fridge
Milk, salad and drinks turning to ice in the fridge section.
Leaking water
Water under the crisper drawers, on the shelves or on the floor.
Noisy fridge
A new buzz, rattle, click or grinding sound.
Fridge not switching on
No light, no fan and no hum from the compressor.
Compressor clicking or hot
A click every few minutes, a compressor that will not start, or one that runs very hot.
Low on gas?
The signs of a refrigerant leak and the faults that look the same.
Ice on the back wall
A thick sheet of ice on the back panel usually points to a defrost fault or a door seal letting in moist air.
Causes
What usually causes fridge faults
The same symptom can have several causes. These are the ones that most often explain it, from the simplest check to the most involved.
Running but not cold
- Dust-clogged condenser coils or a blocked vent behind or under the fridge, so heat cannot escape
- A stopped condenser or evaporator fan on frost-free models
- Ice packed over the evaporator because a defrost part failed: the heater, the defrost thermostat or sensor, or the timer or control board
- A thermostat or temperature sensor reading wrongly
- A refrigerant leak, confirmed by a test before any regassing
Freezer cold but fridge warm
- The evaporator fan has stopped, so the cold air stays in the freezer
- Frost blocking the air duct between the compartments after a defrost failure
- A damper (the flap that lets cold air into the fridge) stuck closed, or a faulty damper control
Water inside or on the floor
- A blocked defrost drain, so meltwater overflows into the cabinet
- A cracked or displaced drain pan under the fridge
- A worn door seal letting warm, humid air in, which turns to water and ice
- A leaking water line or dispenser on plumbed models
Food freezing in the fridge
- The thermostat set too cold, or a thermostat or sensor stuck
- A damper stuck open, flooding the fridge with freezer air
- Food packed against the cold-air outlet at the back
Clicking, buzzing or a hot compressor
- A failing start relay or overload protector: a click every few minutes and no start
- Low supply voltage, often when power returns after load-shedding
- A worn fan motor, or a fan blade catching on ice
- A compressor with a winding or mechanical fault
Read the full fault guide: Clicking, buzzing or a hot compressor
Completely dead
- No supply at the socket, a blown plug fuse or a damaged cable
- A voltage protector (fridge guard) holding the power off until the supply settles
- A control board damaged by a power surge
- A thermostat or wiring fault inside the cabinet
How we diagnose
How we diagnose a fridge at your home
We work from the simplest checks to the sealed system, so you only pay for the repair your fridge actually needs.
- 1
Listen and look
We confirm the fridge has power, check the settings and any display code, and listen for the compressor and fans.
- 2
Measure the temperatures
Both compartments are measured against normal targets of about 3 to 5°C in the fridge and minus 18°C in the freezer.
- 3
Check airflow and seals
Condenser coils, vents, fans and door seals come next, because blocked airflow and worn seals cause many warm fridges.
- 4
Test the defrost system
On frost-free models we read the frost pattern on the evaporator and test the heater, defrost thermostat or sensor and the timer or board.
- 5
Test the electrics
The start relay, overload, thermostat, sensors and compressor windings are tested with a meter, along with the supply voltage.
- 6
Check the sealed system last
Only when everything else passes do we test for a refrigerant leak. A leak is found and repaired before any gas goes in, then you get the quote.
Safety before the technician arrives
- Switch the fridge off at the wall if you smell burning, see scorch marks on the plug or socket, or the fridge trips the power.
- Do not chip ice off the back panel with a knife or screwdriver. One slip can pierce a refrigerant pipe and turn a defrost fault into a sealed-system repair.
- Leave refrigerant to a trained technician. Many modern fridges use R600a, which is flammable, and gas should never be released into the air.
- If the fridge has been moved or laid on its side, let it stand upright for a few hours before switching it on.
- A voltage protector with a start delay helps protect the compressor when power returns after load-shedding. See appliance damage after power cuts.
Repair or replace
Repair or replace your fridge?
Once we know the fault, we tell you honestly whether the repair is worth it. As a guide:
Usually worth repairing
- Fan motors, thermostats, temperature sensors and start relays
- Door seals, hinges and blocked defrost drains
- Defrost heaters, defrost thermostats and timers
- A leak we can reach and seal, followed by regassing
- Control boards on mid-range and premium fridge-freezers
Often better to replace
- A failed compressor on an older, low-cost fridge, where a compressor and regas come close to the price of a new one
- Leaks in pipework buried inside the insulated walls, which cannot be reached
- A heavily corroded evaporator with repeat leaks
- Rusted-through panels or failed insulation
- Several major faults at once on a fridge over about 10 to 15 years old
A useful rule of thumb: if the repair costs more than about half the price of a comparable new fridge, replacing it is usually better value. We say so before you spend anything. Compressor decisions are covered on fridge compressor problems.
Pricing
What a fridge repair costs
We publish the prices we can stand behind. Everything else depends on your fridge, so it is quoted after diagnosis and you approve the price before work starts.
| Work | Price | What it depends on |
|---|---|---|
| Fridge regassing | From US$30 | After a leak test and leak repair. The final price depends on the fridge and the refrigerant and is confirmed before work starts. See the regassing cost guide. |
| Fan, thermostat, sensor, relay or door seal | Quoted on site | Depends on the part for your model and whether it is available in Harare. |
| Defrost parts or control board | Quoted on site | Depends on the part. If it has to be sourced, we agree a return visit with you. |
| Compressor replacement | Quoted on site | Covers the compressor, a new filter drier, evacuation and the gas charge. We compare it with the cost of a new fridge first. |
| Call-out and diagnosis | US$15 in Harare (towns further out depend on distance), waived if you go ahead with the repair, and the quote is free | Confirmed when you book. |
| Guarantee | 6-month guarantee on parts and labour | On the repair we carry out. |
When you book, send the brand, the model from the rating label inside the fridge and what it is doing. It helps the technician prepare for your visit.
What we work on
Fridges we repair
Household fridges of every common layout, at your home or business across Harare.
Single-door and bar fridges
Larder fridges, bar fridges and under-counter units.
Fridge-freezers
Top-freezer and bottom-freezer models where one or both compartments have stopped cooling.
Side-by-side and French-door
Large two- and four-door cabinets, including models with water dispensers and ice makers.
Frost-free and direct-cool
Fan-cooled frost-free models with automatic defrost, and direct-cool fridges that need manual defrosting.
Inverter fridges
Variable-speed inverter compressors such as Samsung Digital Inverter and LG Inverter Linear models.
Shop and display fridges
Display fridges, bottle coolers and under-counter units for businesses.
Fridge brands
Fridge brands we repair in Harare
We are independent repairers, not an authorised agent for any manufacturer. Choose your brand for model notes and the faults that brand is known for.
Samsung Fridge Repairs
Samsung fridges: not cooling, leaking, noisy or not switching on, diagnosed and quoted where the fridge stands.
LG Fridge Repairs
LG fridges: not cooling, leaking, noisy or not switching on, diagnosed and quoted where the fridge stands.
Defy Fridge Repairs
Defy fridges: not cooling, leaking, noisy or not switching on, diagnosed and quoted where the fridge stands.
Hisense Fridge Repairs
Hisense fridges: not cooling, leaking, noisy or not switching on, diagnosed and quoted where the fridge stands.
KIC Appliance Repairs
Fridges, fridge-freezers and freezers.
Kelvinator Appliance Repairs
Fridges, fridge-freezers and freezers.
Bosch Appliance Repairs
Washing machines, fridges, dishwashers, dryers and ovens.
Whirlpool Appliance Repairs
Fridges, washing machines, freezers and dishwashers.
Haier Appliance Repairs
Fridges, freezers and washing machines.
Midea Appliance Repairs
Fridges, freezers, washing machines, dishwashers and microwaves.
Smeg Appliance Repairs
Fridges, dishwashers, ovens and washing machines.
Electrolux Appliance Repairs
Fridges, washing machines, dryers, dishwashers and ovens.
AEG Appliance Repairs
Washing machines, dryers, dishwashers and fridges.
Miele Appliance Repairs
Washing machines, dishwashers, dryers and fridges.
Siemens Appliance Repairs
Washing machines, dishwashers, fridges and ovens.
Beko Appliance Repairs
Washing machines, fridges, dishwashers and dryers.
FRESH Appliance Repairs
Fridges and freezers.
Fridge repairs across Harare
Our mobile technicians cover every Harare region and nearby towns. Open your area for the suburbs we visit.
Harare North
Avondale, Borrowdale, Mount Pleasant, Highlands, Chisipite, plus Mazowe and Domboshava
Harare West
Westgate, Mabelreign, Bluff Hill, Tynwald
Harare East
Greendale, Eastlea, Msasa, Mandara
Harare South
Waterfalls, Hatfield, Cranborne, Glen View
Harare CBD
City Centre, the Avenues, apartments, offices and shops
Ruwa
Ruwa and Zimre Park
Chitungwiza
Chitungwiza households and local businesses
Norton
Norton and surrounding homes
Fridge repairs by suburb
Open your suburb for local booking tips, nearby areas and the repairs we carry out there.
Google reviews
What Our Customers Say
Great service, the team is very proffessional and their level of communication is commendable. My Samsung Fridge Freezer (Side By Side) was repaired right on time and it worked like it was brand new. Thank you so much
Thank you for fixing my Samsung Fridge at arlington, amazing service from you guys , l am impressed
Quoted word for word from our Google Business Profile.
Read all our reviews on Google (opens in a new tab)FREQUENTLY ASKED QUESTIONS
Frequently Asked Questions About Fridge Repairs
What should I check before booking a fridge repair?
Check the wall socket has power, the door closes fully, and whether one or both compartments have warmed up. Leave any ice on the liner for the technician to see. When you book a repair, send the brand, the model from the rating label and what the fridge is doing now.
Why is my fridge running but not getting cold?
Power can reach the fridge while a fan, sensor, ice blockage, door seal, the compressor or the sealed system stops it removing heat. Fridge not cooling explains how we trace the cause, and fridge regassing covers gas faults from US$30.
Should I switch my fridge off if it is making unusual noises?
Switch it off if you hear grinding metal, smell burning or see a scorched plug. A new buzz or rattle on a fridge that still cools can stay on so the technician hears it, as long as the socket is dry. Fridge making noise covers the usual sources.
What information helps diagnose a fridge fault faster?
The brand, model, whether the freezer still holds ice, any display code, where the leak or ice appears, and whether the fault started after a power cut or a move. A photo of the rating label is more useful than the badge on the door.
How long does a fridge repair take?
Many repairs, such as a fan, thermostat, start relay or door seal, are finished on the first visit. If a part has to be sourced, we agree a return visit with you. Regassing takes longer because the leak is repaired and the system evacuated before any gas goes in.
Can a power surge damage my fridge?
Yes. A surge when power returns after load-shedding can damage the control board, the start relay or the compressor. A voltage protector with a start delay helps protect it. Appliance damage after power cuts explains what to check.
Do you repair shop display fridges as well?
Yes. Display fridges, bottle coolers, chest freezers and under-counter units for shops and restaurants are covered on commercial refrigeration. Walk-in rooms are on cold room installation and repair.
Book a fridge repair in Harare
Send your details and what the fridge is doing. We call or WhatsApp you to confirm the visit time.
Book an appliance repair
Fridge not cold? Book a technician
Tell us the brand, what the fridge is doing and your suburb. We diagnose it at your home in Harare and quote before any work starts.