Fridge Repair service was scheduled ASAP -next day actually! Service tech was professional and proficient. Quick and easy fix. He did a great job cleaning up and took great care of my fridge. I would highly recommend this company! A+++ service!
FRIDGE REPAIRS · HARARE
Fridge Freezing Food?
Salad, Drinks or Dairy Turning to Ice in the Fridge?
- Fridge fault diagnosis on site
- Regassing from US$30, after diagnosis
- Quote before work starts
- Mobile call-outs across Harare
- Independent repairer for all major brands

Why Is My Fridge Freezing Food?
The fridge side gets too cold when the thermostat is set low or its contacts stick, when the damper between freezer and fridge stays open, or when a temperature sensor tells the control board the fridge is warmer than it is. Food pushed against the rear vent also freezes on an otherwise normal fridge.
These are control faults, so they are fixed without any gas work. Our fridge repairs technicians test the thermostat, damper and sensor and replace the one that has failed. Book a repair online or on WhatsApp.
Signs the Fridge Section Is Too Cold
Vegetables icing in the drawer
Salad and other watery foods freeze when they should only chill.
Drinks or dairy turning solid
Milk, soft drinks or leftovers freeze on the main shelves.
Only one shelf is affected
The shelf in front of the vent freezes while the rest is normal.
Still freezing on the warmest setting
The thermostat or damper needs testing.
Common Causes of Food Freezing
We check the setting first, then the parts that control the fridge temperature.
- Thermostat set too cold
- Thermostat contacts stuck closed
- Damper stuck open on frost-free models
- Temperature sensor fault
- Control board fault on digital models
- Food blocking the rear cold-air vent
When to stop using the appliance
Switch the appliance off at the wall if you notice a burning smell, smoke, sparking, exposed wiring, repeated breaker trips or water near electrical parts. Leave electrical covers, high-voltage parts and the sealed refrigeration system to a technician, then call or WhatsApp 0719 227 718 and we will arrange an assessment.
A Quick Check Before You Book
Turn the fridge thermostat one step warmer, move food away from the rear vent, and give it a day to settle. If food still freezes on a middle setting, the thermostat, damper or sensor needs testing.
How We Diagnose Over-Cooling
The technician measures the fridge temperature on each shelf, tests the thermostat or sensor with a meter and checks that the damper opens and closes as it should.
You get the cause and a quote before any work starts.
Book an appliance repair
Need this fridge looked at?
Send the fridge brand, the model if you have it, what it is doing and your suburb. We confirm your booking and arrival time by phone or WhatsApp.
Related fridge problems
Other Fridge Problems We Repair
Fridge Not Cooling
The fridge is running, but food and drinks are warming up.
Fridge Not Freezing
The freezer side of a fridge-freezer has gone soft or is thawing.
Fridge Making Noise
Buzzing, clicking, rattling or knocking that is new or much louder than usual.
Fridge Compressor Problems
Clicking, humming, a silent compressor, or a warm fridge with the compressor running.
Fridge types
Fridges We Repair
Domestic Fridges
Single-door and bar fridges in Harare homes, flats and cottages.
Fridge-Freezers
Top-mount and bottom-mount fridge-freezers where one or both compartments have lost temperature.
Double-Door Fridges
Two-door frost-free cabinets with fans, sensors and a shared cooling circuit.
Side-by-Side Fridges
Large side-by-side and French-door cabinets, including models with water dispensers.
Inverter Fridges
Inverter compressor models from brands such as Samsung, LG and Hisense.
Commercial Fridges
Drinks coolers and shop display fridges. Cold rooms are covered by our commercial refrigeration team.
Tell us the brand, the model from the rating label if you can read it, and whether the appliance is a fridge, a fridge-freezer or a commercial unit.
Fridge Brands We Repair
We are an independent repairer for all major fridge brands, not tied to one manufacturer. Choose your brand for the faults those models commonly develop, or send us the make and model of any other brand.
Fridge Repairs Across Harare
Our technicians travel to homes and businesses across Harare and nearby towns, so the fridge is repaired where it stands.
Harare North
Avondale, Borrowdale, Mount Pleasant, Highlands, Chisipite, plus Mazowe and Domboshava
Harare West
Westgate, Mabelreign, Bluff Hill, Tynwald
Harare East
Greendale, Eastlea, Msasa, Mandara
Harare South
Waterfalls, Hatfield, Cranborne, Glen View
Harare CBD
City Centre, the Avenues, apartments, offices and shops
Ruwa
Ruwa and Zimre Park
Chitungwiza
Chitungwiza households and local businesses
Norton
Norton and surrounding homes
Google reviews
What Our Customers Say
Great service, the team is very proffessional and their level of communication is commendable. My Samsung Fridge Freezer (Side By Side) was repaired right on time and it worked like it was brand new. Thank you so much
Thank you for fixing my Samsung Fridge at arlington, amazing service from you guys , l am impressed
Quoted word for word from our Google Business Profile.
Read all our reviews on Google (opens in a new tab)FREQUENTLY ASKED QUESTIONS
Frequently Asked Questions About Fridge Freezing Food
Why is my fridge freezing my vegetables and drinks?
The fridge section is colder than it should be. A thermostat set too low or stuck, a damper stuck open, or a faulty temperature sensor are the usual causes.
I turned the dial warmer and food still freezes. What next?
If food still freezes on a middle setting after a day, the thermostat, damper or sensor has failed. Move food away from the rear vent and book a visit.
What temperature should my fridge be?
Between 3°C and 5°C for the fresh-food section. A simple fridge thermometer on the middle shelf is the easiest way to check.
Is a fridge that freezes food expensive to fix?
Usually not. Thermostats, dampers and sensors are among the less expensive fridge repairs. We diagnose first and quote before any work starts.
Book a fridge repair in Harare
Tell us what your fridge is doing and where you are in Harare. We confirm your booking and arrival time by phone or WhatsApp.
Book a fridge repair
Need Help With Your Fridge?
Call or WhatsApp 0719 227 718 with the brand, the fault and your location. A technician diagnoses the fridge at your home and quotes before any work starts.


