My washing machine had be down for a year thanks to these guys for fixing it. Now I'm no longer using my hands to wash my clothes.
WASHING MACHINE SERVICING · HARARE
Washing Machine Servicing in Harare
Preventative Inspection While the Machine Still Runs
Book a washing machine service in Harare while the machine still runs. The technician inspects the hoses, drain path, seals and drum, explains anything that is starting to wear, and quotes any repair before work starts.
- Preventative washing machine inspection
- Hose, drain and seal checks
- Advice on developing faults
- Front-load and top-load machines
- Household care tips
Call or WhatsApp 0719 227 718
What a Washing Machine Service Includes
A washing machine service is preventative maintenance, so each visit is planned around the machine in front of the technician. A front-loader with a damp door seal gets different checks from a top-loader that is starting to walk on spin. We service all major brands, including Samsung, LG, Defy and Hisense.
Machine already stopped spinning, draining or starting? Book washing machine repairs and describe the fault. You can book a service anywhere in the areas we cover, and the household care tips below help between visits.
Checks Planned Around Your Machine
General inspection
How the machine sits, whether it completes a cycle, and the symptoms you have noticed.
Inlet hose inspection
Visible inlet hoses and connections are checked for bulges, kinks and drips.
Drainage checks
How water leaves the machine, including the external hose path where it is accessible.
Drain filter
User-accessible filters are cleared on models that have one.
Door seal inspection
Front-loader gaskets are checked for tears, mould in the folds and drips after a cycle.
Drum operation
Whether the drum turns smoothly during the wash and reaches full spin.
Noise checks
New sounds are matched to the stage of the cycle, so the cause can be traced.
Vibration checks
Whether the cabinet walks, bangs or needs levelling, especially if you mention shaking.
Electrical and control symptoms
Scorched plugs, trips and display characters are recorded and explained.
Cleaning where it helps
Accessible debris and detergent residue are cleared where it is safe on that machine.
Developing faults
A leak that only appears on spin, a slower drain or a hesitant lock is explained and quoted before any repair.
Care recommendations
You get practical care tips for your model, like the household checks further down this page.
When Servicing Is the Right Booking
Book servicing when the machine still completes a cycle and you have noticed slower draining, a new noise, a musty gasket or vibration that is getting worse, or you simply want the accessible parts inspected.
Burning, smoke, exposed wires, water at a socket or repeated tripping need a repair visit straight away. Switch the machine off at the wall and describe those symptoms when you book.
How it works
How a Washing Machine Service Visit Works
- 1
Booking
Send the washer type, brand, model if the rating label is readable, the fault and your suburb.
- 2
Fault information
Say whether water is in the drum, if the door is locked, any display characters and when the fault started.
- 3
Inspection and diagnosis
The technician tests the machine at your home and confirms which part or setting is at fault.
- 4
Repair recommendation
We explain the fault and quote the work before it starts, including when replacement makes more sense.
- 5
Repair where agreed
Many repairs are finished on the first visit. If a part has to be sourced, we agree a return visit with you.
Household Care Between Services
Simple maintenance habits keep a washing machine running well and reduce wear on the pump, seals and bearings. All of these are safe to do at home with the machine switched off.
Routine cleaning
Wipe the detergent drawer and door opening after use. Mild soapy water is all you need.
Keep the drum fresh
Unload promptly. A closed, wet drum is a common cause of odour.
Accessible filters
If your manual shows a user filter flap, drain it into a tray and refit it until it seals dry.
Inspect hoses
Check visible inlet and drain hoses for kinks, bulges or drips. Leave built-in machines in place for the technician.
Load size
Clothes should move freely in the drum. Overloading is a common reason spin fails and cabinets walk.
Correct detergent dose
Dose for the load size on the pack. Too much product leaves foam and residue that looks like a rinse fault.
Prevent smells
Air a front-loader door when it is safe and wipe the gasket folds. A smell that keeps returning is worth a service.
Ventilate after use
Leave the door or lid ajar where children and pets are safe, so the cabinet dries out.
Check door seals
Look for tears, trapped items and mould in the folds, handling the gasket gently.
Catch leaks early
Note a small drip at a hose or gasket, and turn the taps off if water spreads towards a socket.
Listen for new sounds
Check pockets for coins first. A new bang or grind during spin is a reason to pause extra loads and book.
Watch the drain
If water stays in the drum, stop selecting spin. Standing water can keep a door locked.
When to stop and call a technician
Stop and book a technician if water reaches a socket, the plug is hot or scorched, the machine trips the supply, you smell burning or see smoke, or a panel would have to come off. Leave locked doors and internal covers for the technician.
Clothes still soaked, water left in the drum, a leak after you have checked the hoses or a door that stays locked all point to a fault. Book washing machine repairs or read washing machine smells bad if odour is the only symptom.
If a Fault Is Already Present
These guides cover machines that have already stopped working correctly. A service visit can turn into a repair quote if the technician finds a fault.
Not spinning
The wash may finish, but clothes stay soaked if spin is skipped or incomplete.
Not draining
Water left in the drum can stop spin, lock the door and soak the next load.
Leaking water
Puddles at the door, hoses or base need a source check before the next cycle.
Not filling
A programme that starts with a dry drum may involve the tap, inlet or door lock.
Not starting
The lights come on but the programme stays put. We check the door lock, controls and selector.
Not switching on
A dark display and silent machine starts with a power and supply check.
Washing Machine Servicing Across Harare
Mobile servicing call-outs cover the same Harare areas and nearby towns as our washing machine repairs.
Harare North
Avondale, Borrowdale, Mount Pleasant, Highlands, Chisipite, plus Mazowe and Domboshava
Harare West
Westgate, Mabelreign, Bluff Hill, Tynwald
Harare East
Greendale, Eastlea, Msasa, Mandara
Harare South
Waterfalls, Hatfield, Cranborne, Glen View
Harare CBD
City Centre, the Avenues, apartments, offices and shops
Ruwa
Ruwa and Zimre Park
Chitungwiza
Chitungwiza households and local businesses
Norton
Norton and surrounding homes
Google reviews
What Our Customers Say
Fridge Repair service was scheduled ASAP -next day actually! Service tech was professional and proficient. Quick and easy fix. He did a great job cleaning up and took great care of my fridge. I would highly recommend this company! A+++ service!
Great service, the team is very proffessional and their level of communication is commendable. My Samsung Fridge Freezer (Side By Side) was repaired right on time and it worked like it was brand new. Thank you so much
Quoted word for word from our Google Business Profile.
Read all our reviews on Google (opens in a new tab)FREQUENTLY ASKED QUESTIONS
Frequently Asked Questions About Washing Machine Servicing and Care
What does a washing machine service include?
The technician inspects the parts that matter for your machine: hoses, the drain path, the accessible filter, the door seal or lid switch, drum movement and vibration. The visit is planned around your washer's type, condition and symptoms.
How is a service different from a repair?
A service is a preventative inspection while the washing machine still runs. Washing machine repairs is for a current fault such as a skipped spin, a leak or a dead control panel. If the service finds a developing fault, we explain and quote it before any work.
Should I book a service if the washing machine is getting noisier?
Yes. That is a good time to check drum behaviour, vibration and drainage before a small noise becomes a big repair. Tell us when the sound appears in the cycle, and stop using the machine if it grinds metal or trips the supply.
How often should I leave a front-loader door ajar?
After the last load of the day, leave the door ajar where children and pets are safe, so the gasket dries. If a musty smell returns after airing, see washing machine smells bad.
When should I stop cleaning the filter myself?
Stop if the filter housing is hard to reach, if the cap leaks after refitting, or if water sprays towards a socket. Then book servicing and we will clear it safely.
Does overloading wear front-loaders and top-loaders differently?
Yes. A packed drum strains front-loaders most during high-speed spin, while top-loaders struggle to agitate and can trip the lid switch. Reduce the load, and stop using the machine if it walks, bangs or stalls on spin.
BOOK SERVICING
Want the Washing Machine Inspected?
Tell us the brand, whether it is a front-loader or top-loader, what you have noticed and your suburb. We confirm your booking by phone or WhatsApp.