My washing machine had be down for a year thanks to these guys for fixing it. Now I'm no longer using my hands to wash my clothes.
WASHING MACHINE REPAIRS · HARARE
Washing Machine Smells Bad?
Musty Drum, Mouldy Seal or a Burning Smell During the Cycle?
A musty smell usually comes from detergent residue and mould in the door seal, drawer or sump, often with water left standing after a slow drain. A burning smell is different and usually means a slipping belt, worn brushes or an electrical fault. Our technicians fix both on site in Harare.
- Washing machine diagnosis on site
- Front-load & top-load repairs
- Quote before work starts
- Mobile call-outs across Harare
- Independent repairer for all major brands
Call or WhatsApp 0719 227 718
Why Does My Washing Machine Smell?
A musty, damp smell comes from mould and detergent residue in the folds of the door seal, the detergent drawer and the sump, and it gets worse when water is left standing because the drain is slow. Low-temperature washes and too much detergent feed it. Most cases clear with a hot cleaning cycle, a clean seal and drawer, and a drain that empties fully.
A burning smell needs a technician: switch off and unplug. It usually means a slipping belt, worn carbon brushes or an overheating wire or pump. Our washing machine repairs technicians fix both kinds of smell on Samsung, LG, Defy, Hisense and every other brand, and a washing machine service includes a check of the drain, filter and door seal. Book a repair.
Smells That Need Different Checks
Musty or mouldy
Mould in the door seal, drawer or sump.
Rotten egg or drain smell
Standing water or a drain hose without an air gap.
Burning rubber
A slipping drive belt.
Electrical burning
Worn brushes, a hot wire or a failing pump. Switch off now.
Smell on clean clothes
Detergent residue and low-temperature washes.
Common Causes of Washing Machine Odour
- Mould in the door seal folds
- Residue in the detergent drawer
- Standing water from a slow drain
- Drain hose too low or sealed into the waste
- Only washing at low temperatures
- Slipping belt or worn carbon brushes
- Overheating wiring or pump
When to stop using the appliance
Switch the appliance off at the wall if you notice a burning smell, smoke, sparking, exposed wiring, repeated breaker trips or water near electrical parts. Leave electrical covers, high-voltage parts and the heater, motor, pump and anything behind a cover to a technician, then call or WhatsApp 0719 227 718 and we will arrange an assessment.
What Can You Safely Check First?
Wipe the door seal folds with a mild cleaner, wash the detergent drawer in warm water, clear the pump filter and run an empty hot wash with a machine cleaner. Leave the door and drawer open between washes so the drum dries.
When the Smell Means Stop Using the Machine
A burning or electrical smell, smoke or a hot plug means switch off at the wall, unplug and book a technician before the next wash.
How We Deal With Washing Machine Smells
For musty smells the technician cleans the seal, drawer and sump, checks the drain and the hose height, and advises on detergent and wash temperatures. For burning smells we test the belt, brushes, pump and wiring and replace the part that is overheating.
You get a quote before any work starts.
Book an appliance repair
Need this washing machine looked at?
Send the brand, the model if you have it, the fault or error code and your suburb. We confirm your booking and arrival time by phone or WhatsApp.
Related washing machine problems
Other Washing Machine Problems We Repair
Washing Machine Not Draining
Water remains in the drum or the cycle stops before draining.
Washing Machine Not Rinsing
Clothes come out soapy or the rinse stage seems to fail.
Washing Machine Tripping Electricity
The washer trips the breaker or earth leakage, or the plug gets hot.
Washing Machine Drum Not Turning
The machine has power, but the drum stays still.
View All Washing Machine RepairsBrowse All Appliance Problems
Washing machine types
Washing Machines We Repair
Front-Load Washing Machines
Door locks, door-seal leaks and high-speed spin issues are typical on front-loaders.
Top-Load Washing Machines
Lid switches, agitators or impellers and different overflow paths are assessed on top-loaders.
Washer-Dryers
Combined washer-dryers, checked for both the wash and the drying side. Mention it is a washer-dryer when you book.
Automatic Washing Machines
Fully automatic and twin-tub household washers, diagnosed from the point in the cycle where they stop.
Tell us the brand, whether it loads from the front or the top, and the model from the label on the door frame or back panel.
Washing Machine Brands We Repair
We are an independent repairer for all major washing machine brands, not tied to one manufacturer. Choose your brand for the faults those machines commonly develop.
Samsung washing machine repairsLG washing machine repairsDefy washing machine repairsHisense appliance repairsBosch washing machine repairsWhirlpool appliance repairsSpeed Queen appliance repairsSmeg appliance repairsSiemens appliance repairsAEG appliance repairsElectrolux appliance repairsMiele appliance repairsHaier appliance repairsBeko appliance repairsMidea appliance repairs
Washing Machine Repairs Across Harare
Our technicians travel to homes across Harare and nearby towns, so the washing machine is repaired where it is plumbed in.
Harare North
Avondale, Borrowdale, Mount Pleasant, Highlands, Chisipite, plus Mazowe and Domboshava
Harare West
Westgate, Mabelreign, Bluff Hill, Tynwald
Harare East
Greendale, Eastlea, Msasa, Mandara
Harare South
Waterfalls, Hatfield, Cranborne, Glen View
Harare CBD
City Centre, the Avenues, apartments, offices and shops
Ruwa
Ruwa and Zimre Park
Chitungwiza
Chitungwiza households and local businesses
Norton
Norton and surrounding homes
Google reviews
What Our Customers Say
Fridge Repair service was scheduled ASAP -next day actually! Service tech was professional and proficient. Quick and easy fix. He did a great job cleaning up and took great care of my fridge. I would highly recommend this company! A+++ service!
Great service, the team is very proffessional and their level of communication is commendable. My Samsung Fridge Freezer (Side By Side) was repaired right on time and it worked like it was brand new. Thank you so much
Quoted word for word from our Google Business Profile.
Read all our reviews on Google (opens in a new tab)FREQUENTLY ASKED QUESTIONS
Frequently Asked Questions About Washing Machine Smells Bad
How do I stop my washing machine smelling musty?
Clean the door seal folds and detergent drawer, clear the pump filter, run a hot empty wash with a machine cleaner every month, and leave the door open between washes.
Why does my washing machine smell like burning?
Usually a slipping belt or worn carbon brushes, sometimes an overheating wire or pump. Switch off at the wall and unplug, then book a visit.
Why do my clothes smell after washing?
Detergent residue, low-temperature washes and clothes left in the drum after the cycle are the usual causes. A slow drain that leaves water in the sump adds to it.
Can a service fix a smelly washing machine?
It helps. A washing machine service inspects the drain, filter and door seal and clears accessible residue. Monthly hot cleaning washes keep the smell away afterwards.
Book a washing machine repair in Harare
Tell us what your washing machine is doing and where you are in Harare. We confirm your booking and arrival time by phone or WhatsApp.
Book a washing machine repair
Having Problems With Your Washing Machine?
Call or WhatsApp 0719 227 718 with the brand, the fault or error code and your location. A technician diagnoses the machine at your home and quotes before any work starts.