My washing machine had be down for a year thanks to these guys for fixing it. Now I'm no longer using my hands to wash my clothes.
WASHING MACHINE REPAIRS · HARARE
Washing Machine Not Spinning?
Clothes Still Wet After the Wash Cycle?
- Washing machine diagnosis on site
- Front-load & top-load repairs
- Quote before work starts
- Mobile call-outs across Harare
- Independent repairer for all major brands

Why Is My Washing Machine Not Spinning?
The most common reason is water left in the drum: a machine will only spin once it has drained, so a blocked filter, sump or hose stops the spin too. Next come an unbalanced load, a worn or snapped drive belt, worn carbon brushes on the motor, and a door lock or lid switch that has stopped confirming. Our washing machine repairs technicians check them in that order.
Samsung and LG front-loaders pause and show an unbalanced-load code such as UB or UE when a heavy towel or duvet bunches to one side. On Defy and Hisense top-loaders we check the lid switch, drive belt and clutch. Send the brand and any code when you book a repair, and we quote before any work starts.
Signs Your Washing Machine Is Not Spinning Properly
Clothes soaking wet at the end
The spin stopped after a few seconds, or skipped altogether.
Water still in the drum
Water is still inside, so the machine is waiting to drain before it spins.
Drum turns slowly and stays at low speed
Often worn carbon brushes, a slipping belt or an unbalanced load.
Spin starts, then stops and restarts
The machine is trying to balance the load before spinning.
Humming while the drum stays still
The motor or drain pump is getting power but is jammed or worn.
Unbalanced or drain code on the display
UB, UE, 5C, OE and similar codes point us to the right part.
Common Causes of a Spin Problem
These are the usual causes, starting with the quickest fixes.
- Blocked drain filter, sump or hose
- Unbalanced or very small load
- Worn or snapped drive belt
- Worn motor carbon brushes
- Door lock or lid switch fault
- Drain pump failure
- Motor, tacho or control board fault
When to stop using the appliance
Switch the appliance off at the wall if you notice a burning smell, smoke, sparking, exposed wiring, repeated breaker trips or water near electrical parts. Leave electrical covers, high-voltage parts and the heater, motor, pump and anything behind a cover to a technician, then call or WhatsApp 0719 227 718 and we will arrange an assessment.
What Can You Safely Check First?
Look for water in the drum. If there is some, the machine has a drainage fault and the washing machine not draining guide is the right place to start.
If the drum is empty, take out a heavy item and spread the rest of the load evenly, then run a spin-only programme. A single towel or a duvet on its own often stops a front-loader from reaching full spin.
Leave the motor, belt and pump to the technician. Those parts sit behind the back or bottom panel, close to the wiring.
When to Pause Further Cycles
Stop further cycles if the machine bangs, walks across the floor, trips the power or keeps the door locked. Close the taps if water is overflowing.
If there is a burning smell, smoke, a scorched plug or water at a socket, switch off at the wall and unplug the machine from a dry position.
How We Diagnose a Spin Problem
The technician checks the drain path first, then the door lock or lid switch, belt, carbon brushes, motor and the tacho that tells the board how fast the drum is turning. We read any fault code against the model.
You get the cause and a quote before any work starts. Belts, brushes, pumps and door locks are common, inexpensive repairs.
Book an appliance repair
Need this washing machine looked at?
Send the brand, the model if you have it, the fault or error code and your suburb. We confirm your booking and arrival time by phone or WhatsApp.
Related washing machine problems
Other Washing Machine Problems We Repair
Washing Machine Not Draining
Water remains in the drum or the cycle stops before draining.
Washing Machine Drum Not Turning
The machine has power, but the drum stays still.
Washing Machine Making Noise
Banging, grinding, rattling or humming during the wash or spin.
Washing Machine Shaking
The machine vibrates heavily or moves during the spin cycle.
Washing Machine Not Finishing Cycle
The machine stops mid-cycle, pauses repeatedly or runs far too long.
Washing Machine Error Codes
The machine displays an error message or fault code during operation.
View All Washing Machine RepairsBrowse All Appliance Problems
Washing machine types
Washing Machines We Repair
Front-Load Washing Machines
Door locks, door-seal leaks and high-speed spin issues are typical on front-loaders.
Top-Load Washing Machines
Lid switches, agitators or impellers and different overflow paths are assessed on top-loaders.
Washer-Dryers
Combined washer-dryers, checked for both the wash and the drying side. Mention it is a washer-dryer when you book.
Automatic Washing Machines
Fully automatic and twin-tub household washers, diagnosed from the point in the cycle where they stop.
Tell us the brand, whether it loads from the front or the top, and the model from the label on the door frame or back panel.
Washing Machine Brands We Repair
We are an independent repairer for all major washing machine brands, not tied to one manufacturer. Choose your brand for the faults those machines commonly develop.
Washing Machine Repairs Across Harare
Our technicians travel to homes across Harare and nearby towns, so the washing machine is repaired where it is plumbed in.
Harare North
Avondale, Borrowdale, Mount Pleasant, Highlands, Chisipite, plus Mazowe and Domboshava
Harare West
Westgate, Mabelreign, Bluff Hill, Tynwald
Harare East
Greendale, Eastlea, Msasa, Mandara
Harare South
Waterfalls, Hatfield, Cranborne, Glen View
Harare CBD
City Centre, the Avenues, apartments, offices and shops
Ruwa
Ruwa and Zimre Park
Chitungwiza
Chitungwiza households and local businesses
Norton
Norton and surrounding homes
Google reviews
What Our Customers Say
Fridge Repair service was scheduled ASAP -next day actually! Service tech was professional and proficient. Quick and easy fix. He did a great job cleaning up and took great care of my fridge. I would highly recommend this company! A+++ service!
Great service, the team is very proffessional and their level of communication is commendable. My Samsung Fridge Freezer (Side By Side) was repaired right on time and it worked like it was brand new. Thank you so much
Quoted word for word from our Google Business Profile.
Read all our reviews on Google (opens in a new tab)FREQUENTLY ASKED QUESTIONS
Frequently Asked Questions About Washing Machine Not Spinning
Why is my washing machine washing but not spinning?
Usually because water is still in the drum, the load is unbalanced, or the belt, carbon brushes or door lock has worn out. A blocked filter or hose is the single most common cause, and it is a quick fix.
Can a blocked drain stop the spin cycle?
Yes. Washing machines only spin once the water has gone, so a blocked filter, sump or hose stops the spin as well. Clearing the drain usually brings the spin back.
How much does it cost to fix a washing machine that is not spinning?
It depends on the part, so we diagnose first and quote before any work starts. Clearing a drain, or replacing a belt, brushes or a door lock, costs far less than a motor or control board.
Is it worth repairing a washing machine that is not spinning?
In most cases, yes. Spin faults are usually a drain blockage, belt, brushes or door lock, which are inexpensive repairs that give the machine years more use.
What should I tell you when I book?
The brand and whether it is a front-loader or top-loader, whether water is left in the drum, any code on the display, and whether it bangs or hums. Leave a locked door closed until we arrive.
Book a washing machine repair in Harare
Tell us what your washing machine is doing and where you are in Harare. We confirm your booking and arrival time by phone or WhatsApp.
Book a washing machine repair
Having Problems With Your Washing Machine?
Call or WhatsApp 0719 227 718 with the brand, the fault or error code and your location. A technician diagnoses the machine at your home and quotes before any work starts.


