My washing machine had be down for a year thanks to these guys for fixing it. Now I'm no longer using my hands to wash my clothes.
WASHING MACHINE REPAIRS · HARARE
Washing Machine Shaking or Moving?
Machine Vibrating Excessively During the Spin Cycle?
- Washing machine diagnosis on site
- Front-load & top-load repairs
- Quote before work starts
- Mobile call-outs across Harare
- Independent repairer for all major brands

Why Is My Washing Machine Shaking So Much?
Some movement on spin is normal. Heavy shaking or a machine that walks across the floor usually has one of four causes: the feet are not level, the load has bunched to one side, the transit bolts were never removed after delivery, or the shock absorbers, springs or suspension rods have worn out. A machine on a wooden floor or a raised stand also moves more.
New Samsung, LG and Hisense front-loaders are delivered with transit bolts at the back that must come out before use. Defy and other top-loaders hang the tub on suspension rods that wear with age. Our washing machine repairs technicians level the machine and replace worn suspension; book a repair if the shaking continues.
Signs of Excessive Shaking
Machine walks across the floor
Feet not level, or worn shock absorbers.
Loud banging on spin
The drum is hitting the cabinet on worn suspension.
Shaking from the first spin of a new machine
Transit bolts are almost always still fitted.
Top-loader tub knocking the lid
Worn suspension rods on a top-loader.
Shakes with small loads only
A single heavy item has nothing to balance it.
Common Causes of Heavy Vibration
- Feet not level or locknuts loose
- Unbalanced or very small load
- Transit bolts left in
- Worn shock absorbers or dampers
- Broken or stretched suspension springs
- Worn top-loader suspension rods
- Uneven or springy floor
When to stop using the appliance
Switch the appliance off at the wall if you notice a burning smell, smoke, sparking, exposed wiring, repeated breaker trips or water near electrical parts. Leave electrical covers, high-voltage parts and the heater, motor, pump and anything behind a cover to a technician, then call or WhatsApp 0719 227 718 and we will arrange an assessment.
What Can You Safely Check First?
Rock the machine corner to corner. If it rocks, adjust the feet until it sits firm and level, then tighten the locknuts. Check the back for transit bolts on a new or recently moved machine.
Wash mixed loads rather than one heavy item on its own.
When to Stop the Cycle
Stop the spin if the machine walks far enough to pull its hoses or reach the plug, or if it bangs hard enough to dent the cabinet. Worn suspension gets worse with each spin.
How We Fix a Shaking Washing Machine
The technician levels the machine, checks for transit bolts, then tests the shock absorbers, springs or suspension rods and the drum for loose counterweights. We replace worn parts and run a full spin to confirm.
You get a quote before any work starts.
Book an appliance repair
Need this washing machine looked at?
Send the brand, the model if you have it, the fault or error code and your suburb. We confirm your booking and arrival time by phone or WhatsApp.
Related washing machine problems
Other Washing Machine Problems We Repair
Washing Machine Making Noise
Banging, grinding, rattling or humming during the wash or spin.
Washing Machine Not Spinning
The machine washes, but clothes stay soaking wet after the cycle.
Washing Machine Leaking
Water is collecting under, around or at the door of the machine.
Washing Machine Drum Not Turning
The machine has power, but the drum stays still.
View All Washing Machine RepairsBrowse All Appliance Problems
Washing machine types
Washing Machines We Repair
Front-Load Washing Machines
Door locks, door-seal leaks and high-speed spin issues are typical on front-loaders.
Top-Load Washing Machines
Lid switches, agitators or impellers and different overflow paths are assessed on top-loaders.
Washer-Dryers
Combined washer-dryers, checked for both the wash and the drying side. Mention it is a washer-dryer when you book.
Automatic Washing Machines
Fully automatic and twin-tub household washers, diagnosed from the point in the cycle where they stop.
Tell us the brand, whether it loads from the front or the top, and the model from the label on the door frame or back panel.
Washing Machine Brands We Repair
We are an independent repairer for all major washing machine brands, not tied to one manufacturer. Choose your brand for the faults those machines commonly develop.
Washing Machine Repairs Across Harare
Our technicians travel to homes across Harare and nearby towns, so the washing machine is repaired where it is plumbed in.
Harare North
Avondale, Borrowdale, Mount Pleasant, Highlands, Chisipite, plus Mazowe and Domboshava
Harare West
Westgate, Mabelreign, Bluff Hill, Tynwald
Harare East
Greendale, Eastlea, Msasa, Mandara
Harare South
Waterfalls, Hatfield, Cranborne, Glen View
Harare CBD
City Centre, the Avenues, apartments, offices and shops
Ruwa
Ruwa and Zimre Park
Chitungwiza
Chitungwiza households and local businesses
Norton
Norton and surrounding homes
Google reviews
What Our Customers Say
Fridge Repair service was scheduled ASAP -next day actually! Service tech was professional and proficient. Quick and easy fix. He did a great job cleaning up and took great care of my fridge. I would highly recommend this company! A+++ service!
Great service, the team is very proffessional and their level of communication is commendable. My Samsung Fridge Freezer (Side By Side) was repaired right on time and it worked like it was brand new. Thank you so much
Quoted word for word from our Google Business Profile.
Read all our reviews on Google (opens in a new tab)FREQUENTLY ASKED QUESTIONS
Frequently Asked Questions About Washing Machine Shaking
Why does my washing machine shake so much on spin?
Uneven feet, an unbalanced load, transit bolts left in or worn shock absorbers are the usual causes. Levelling the machine fixes many cases straight away.
Why is my new washing machine shaking violently?
The transit bolts are almost certainly still fitted at the back. They lock the drum for delivery and must be removed before the first wash.
How do I stop my washing machine moving across the floor?
Level the feet and tighten their locknuts, wash mixed loads, and use an anti-vibration mat on smooth floors. If it still walks, the shock absorbers need replacing.
How much does it cost to fix a shaking washing machine?
Levelling is quick. Shock absorbers and springs are moderate repairs. We diagnose first and quote before any work starts.
Book a washing machine repair in Harare
Tell us what your washing machine is doing and where you are in Harare. We confirm your booking and arrival time by phone or WhatsApp.
Book a washing machine repair
Having Problems With Your Washing Machine?
Call or WhatsApp 0719 227 718 with the brand, the fault or error code and your location. A technician diagnoses the machine at your home and quotes before any work starts.


