My washing machine had be down for a year thanks to these guys for fixing it. Now I'm no longer using my hands to wash my clothes.
WASHING MACHINE REPAIRS · HARARE
Washing Machine Drain Pump Problems?
Pump Humming, Slow or Silent at Drain Time?
A drain pump that hums, drains slowly or stays silent is usually jammed by a coin or clip, clogged with lint, or worn out. Our technicians clear the filter and sump first, then test and replace the pump on site in Harare if it has failed.
- Washing machine diagnosis on site
- Front-load & top-load repairs
- Quote before work starts
- Mobile call-outs across Harare
- Independent repairer for all major brands
Call or WhatsApp 0719 227 718
Does a Washing Machine That Won't Drain Need a New Pump?
Sometimes, but clear the path first. Most pumps that hum without draining have a coin, clip or bra wire jammed in the impeller, and they work again once it is removed. A pump that stays silent, or hums with nothing in the way, has usually worn out and needs replacing.
Our washing machine repairs technicians clear the filter, sump hose and drain hose before testing the pump, so you only pay for a pump when it has failed. Samsung 5C or 5E and LG OE codes are the usual clue; Defy and Hisense top-loaders keep the pump inside the base. Book a repair with the code and model.
Signs of a Pump Problem
Loud hum at drain time, no water moving
The impeller is jammed.
Silent at drain time
The pump motor or its supply has failed.
Drains slowly
A partial blockage or a weak pump.
Rattle or grinding at drain time
Debris or a broken impeller.
Water under the pump
A cracked pump body or worn seal.
Faults That Look Like a Pump Problem
We clear these before replacing a pump.
- Blocked pump filter
- Sock or object in the sump hose
- Kinked or blocked drain hose
- Blocked standpipe or sink waste
- Wiring or control board fault
When to stop using the appliance
Switch the appliance off at the wall if you notice a burning smell, smoke, sparking, exposed wiring, repeated breaker trips or water near electrical parts. Leave electrical covers, high-voltage parts and the heater, motor, pump and anything behind a cover to a technician, then call or WhatsApp 0719 227 718 and we will arrange an assessment.
Clear the Path Before Replacing the Pump
If your model has a user filter at the bottom front, clear it with towels and a tray ready. If the pump still hums with an empty filter, or stays silent, it is time for a technician.
How We Test a Drain Pump
The technician drains the machine, clears the filter and sump hose, checks the impeller turns freely, and tests the pump motor and its supply from the board. A failed pump is replaced and the machine is run through a full drain and spin.
You get a quote before any work starts.
Book an appliance repair
Need this washing machine looked at?
Send the brand, the model if you have it, the fault or error code and your suburb. We confirm your booking and arrival time by phone or WhatsApp.
Related washing machine problems
Other Washing Machine Problems We Repair
Washing Machine Not Draining
Water remains in the drum or the cycle stops before draining.
Washing Machine Not Spinning
The machine washes, but clothes stay soaking wet after the cycle.
Washing Machine Leaking
Water is collecting under, around or at the door of the machine.
Washing Machine Making Noise
Banging, grinding, rattling or humming during the wash or spin.
View All Washing Machine RepairsBrowse All Appliance Problems
Washing machine types
Washing Machines We Repair
Front-Load Washing Machines
Door locks, door-seal leaks and high-speed spin issues are typical on front-loaders.
Top-Load Washing Machines
Lid switches, agitators or impellers and different overflow paths are assessed on top-loaders.
Washer-Dryers
Combined washer-dryers, checked for both the wash and the drying side. Mention it is a washer-dryer when you book.
Automatic Washing Machines
Fully automatic and twin-tub household washers, diagnosed from the point in the cycle where they stop.
Tell us the brand, whether it loads from the front or the top, and the model from the label on the door frame or back panel.
Washing Machine Brands We Repair
We are an independent repairer for all major washing machine brands, not tied to one manufacturer. Choose your brand for the faults those machines commonly develop.
Samsung washing machine repairsLG washing machine repairsDefy washing machine repairsHisense appliance repairsBosch washing machine repairsWhirlpool appliance repairsSpeed Queen appliance repairsSmeg appliance repairsSiemens appliance repairsAEG appliance repairsElectrolux appliance repairsMiele appliance repairsHaier appliance repairsBeko appliance repairsMidea appliance repairs
Washing Machine Repairs Across Harare
Our technicians travel to homes across Harare and nearby towns, so the washing machine is repaired where it is plumbed in.
Harare North
Avondale, Borrowdale, Mount Pleasant, Highlands, Chisipite, plus Mazowe and Domboshava
Harare West
Westgate, Mabelreign, Bluff Hill, Tynwald
Harare East
Greendale, Eastlea, Msasa, Mandara
Harare South
Waterfalls, Hatfield, Cranborne, Glen View
Harare CBD
City Centre, the Avenues, apartments, offices and shops
Ruwa
Ruwa and Zimre Park
Chitungwiza
Chitungwiza households and local businesses
Norton
Norton and surrounding homes
Google reviews
What Our Customers Say
Fridge Repair service was scheduled ASAP -next day actually! Service tech was professional and proficient. Quick and easy fix. He did a great job cleaning up and took great care of my fridge. I would highly recommend this company! A+++ service!
Great service, the team is very proffessional and their level of communication is commendable. My Samsung Fridge Freezer (Side By Side) was repaired right on time and it worked like it was brand new. Thank you so much
Quoted word for word from our Google Business Profile.
Read all our reviews on Google (opens in a new tab)FREQUENTLY ASKED QUESTIONS
Frequently Asked Questions About Washing Machine Drain Pump Problems
How do I know if my washing machine drain pump is faulty?
A pump that hums with no water moving after the filter is cleared, or stays silent at drain time, has usually failed. A meter test on site confirms it.
Why does my drain pump hum but not pump?
Something is jamming the impeller, often a coin or clip. Clearing the filter or sump usually fixes it. If it still hums with nothing in the way, the pump is worn.
How much does a washing machine drain pump replacement cost?
It is a moderate repair, and clearing a blockage costs much less. We test first and quote before any work starts.
How long does a washing machine drain pump last?
Many last the life of the machine. Coins, clips and lint shorten that, so checking pockets and clearing the filter regularly helps.
Book a washing machine repair in Harare
Tell us what your washing machine is doing and where you are in Harare. We confirm your booking and arrival time by phone or WhatsApp.
Book a washing machine repair
Having Problems With Your Washing Machine?
Call or WhatsApp 0719 227 718 with the brand, the fault or error code and your location. A technician diagnoses the machine at your home and quotes before any work starts.