My washing machine had be down for a year thanks to these guys for fixing it. Now I'm no longer using my hands to wash my clothes.
WASHING MACHINE REPAIRS · HARARE
Washing Machine Showing an Error Code?
Error Message or Fault Code on Your Washing Machine?
An error code tells you which system the machine has stopped on: water supply, drain, door, balance, heating or motor. Send us the brand, model and exact code, and our technicians come prepared to repair the fault behind it, anywhere in Harare.
- Washing machine diagnosis on site
- Front-load & top-load repairs
- Quote before work starts
- Mobile call-outs across Harare
- Independent repairer for all major brands
Call or WhatsApp 0719 227 718
What Does My Washing Machine Error Code Mean?
Codes are set by each manufacturer, so the meaning depends on the brand. On most Samsung front-loaders, 4C or 4E means a water supply problem, 5C or 5E a drain problem, dC or dE a door problem and UB or UE an unbalanced load. On LG machines, IE means water inlet, OE drain, dE door, UE unbalanced and LE a motor fault. Defy and Hisense use their own E-number codes, which we match to the model.
Write down the exact code, the model from the label on the door frame and what the machine was doing, then book a repair. Our washing machine repairs technicians use the code as the starting point and test the part behind it on site.
What Error Codes Usually Point To
Most washer codes fall into one of these systems. The exact part is confirmed on test.
Water supply
Tap, pressure, inlet filter or inlet valve.
Drain
Filter, sump, hose or drain pump.
Door
Door lock, handle or latch.
Unbalanced load
Load, suspension or tacho.
Heating
Heater element or temperature sensor.
Motor
Belt, brushes, motor or direct-drive sensor.
Water level
Pressure switch or its air hose.
Leak
Water detected in the base tray.
Why Error Codes Appear
The control board stops the cycle and shows a code when a stage does not finish as expected. Common triggers include:
- Fill taking too long
- Drain taking too long
- Door not locking
- Load too unbalanced to spin
- Water not reaching temperature
- Motor speed not as expected
- Water level sensor reading wrong
When to stop using the appliance
Switch the appliance off at the wall if you notice a burning smell, smoke, sparking, exposed wiring, repeated breaker trips or water near electrical parts. Leave electrical covers, high-voltage parts and the heater, motor, pump and anything behind a cover to a technician, then call or WhatsApp 0719 227 718 and we will arrange an assessment.
Information That Helps Us Prepare
- The exact code as displayed
- The washing machine brand
- The model number from the door frame or back label
- What the machine was doing when the code appeared
- Your suburb in Harare
Photograph the display before resetting. A reset can clear the code and the clue with it.
How We Use the Error Code
The technician reads the code against the model, runs the machine's test mode where available, and tests the part behind the code with a meter.
You get the cause and a quote before any work starts.
Book an appliance repair
Need this washing machine looked at?
Send the brand, the model if you have it, the fault or error code and your suburb. We confirm your booking and arrival time by phone or WhatsApp.
Related washing machine problems
Other Washing Machine Problems We Repair
Washing Machine Not Draining
Water remains in the drum or the cycle stops before draining.
Washing Machine Not Finishing Cycle
The machine stops mid-cycle, pauses repeatedly or runs far too long.
Washing Machine Not Starting
The machine has power, but the selected wash cycle will not begin.
Washing Machine Door Not Opening
The door stays locked after the cycle.
Washing Machine Not Filling
The machine starts, but little or no water enters the drum.
Washing Machine Not Spinning
The machine washes, but clothes stay soaking wet after the cycle.
View All Washing Machine RepairsBrowse All Appliance Problems
Washing machine types
Washing Machines We Repair
Front-Load Washing Machines
Door locks, door-seal leaks and high-speed spin issues are typical on front-loaders.
Top-Load Washing Machines
Lid switches, agitators or impellers and different overflow paths are assessed on top-loaders.
Washer-Dryers
Combined washer-dryers, checked for both the wash and the drying side. Mention it is a washer-dryer when you book.
Automatic Washing Machines
Fully automatic and twin-tub household washers, diagnosed from the point in the cycle where they stop.
Tell us the brand, whether it loads from the front or the top, and the model from the label on the door frame or back panel.
Washing Machine Brands We Repair
We are an independent repairer for all major washing machine brands, not tied to one manufacturer. Choose your brand for the faults those machines commonly develop.
Samsung washing machine repairsLG washing machine repairsDefy washing machine repairsHisense appliance repairsBosch washing machine repairsWhirlpool appliance repairsSpeed Queen appliance repairsSmeg appliance repairsSiemens appliance repairsAEG appliance repairsElectrolux appliance repairsMiele appliance repairsHaier appliance repairsBeko appliance repairsMidea appliance repairs
Washing Machine Repairs Across Harare
Our technicians travel to homes across Harare and nearby towns, so the washing machine is repaired where it is plumbed in.
Harare North
Avondale, Borrowdale, Mount Pleasant, Highlands, Chisipite, plus Mazowe and Domboshava
Harare West
Westgate, Mabelreign, Bluff Hill, Tynwald
Harare East
Greendale, Eastlea, Msasa, Mandara
Harare South
Waterfalls, Hatfield, Cranborne, Glen View
Harare CBD
City Centre, the Avenues, apartments, offices and shops
Ruwa
Ruwa and Zimre Park
Chitungwiza
Chitungwiza households and local businesses
Norton
Norton and surrounding homes
Google reviews
What Our Customers Say
Fridge Repair service was scheduled ASAP -next day actually! Service tech was professional and proficient. Quick and easy fix. He did a great job cleaning up and took great care of my fridge. I would highly recommend this company! A+++ service!
Great service, the team is very proffessional and their level of communication is commendable. My Samsung Fridge Freezer (Side By Side) was repaired right on time and it worked like it was brand new. Thank you so much
Quoted word for word from our Google Business Profile.
Read all our reviews on Google (opens in a new tab)FREQUENTLY ASKED QUESTIONS
Frequently Asked Questions About Washing Machine Error Codes
What do Samsung washing machine error codes mean?
On most Samsung front-loaders, 4C or 4E is a water supply fault, 5C or 5E a drain fault, dC or dE a door fault, UB or UE an unbalanced load and HC or HE a heating fault. See Samsung washing machine repairs.
What do LG washing machine error codes mean?
On LG machines, IE is water inlet, OE is drain, dE is door, UE is unbalanced load, LE is a locked motor and FE is overfilling. See LG washing machine repairs.
Are washing machine error codes the same across brands?
No. Each manufacturer sets its own codes, so send us the brand and model with the code and we match it correctly.
How do I reset my washing machine error code?
Switch off at the wall for five minutes, then switch on and try again. If the same code returns, the fault behind it needs repairing.
Book a washing machine repair in Harare
Tell us what your washing machine is doing and where you are in Harare. We confirm your booking and arrival time by phone or WhatsApp.
Book a washing machine repair
Having Problems With Your Washing Machine?
Call or WhatsApp 0719 227 718 with the brand, the fault or error code and your location. A technician diagnoses the machine at your home and quotes before any work starts.