My washing machine had be down for a year thanks to these guys for fixing it. Now I'm no longer using my hands to wash my clothes.
Washing machine repairs · Harare
Washing Machine Repairs in Harare
Spin, drain, leak and error code faults fixed where the machine stands
Our mobile technicians repair front-loaders and top-loaders at your home across Harare. We find the fault, quote before any work starts and test the machine before we leave.
- Front-loaders and top-loaders
- Diagnosis where the machine stands
- Quote before any work starts
- Samsung, LG, Defy, Bosch and other major brands
Call or WhatsApp 0719 227 718
Washing machine repairs in Harare: the short answer
Electro Appliance Repairs repairs front-load and top-load washing machines of all major brands at your home anywhere in Harare. Many common faults, such as a blocked pump filter, a worn door lock, an inlet valve, carbon brushes or a belt, are fixed on the first visit, and you approve the quote before any work starts. Send the error code and the model when you book.
- Price
- Quoted after diagnosis, before any work starts. The price depends on the part and the machine.
- Response
- Once your booking is confirmed, we aim to have a technician with you within 1 hour, depending on your location, traffic and technician availability.
- Areas
- Every Harare region (North, West, East, South and the CBD), plus Ruwa, Zimre Park, Chitungwiza, Norton, Mazowe and Domboshava
- Book
- Call or WhatsApp 0719 227 718 or 0782 886 252, or use the booking form
- Hours
- Open 24 hours, 7 days a week
- Call-out fee
- US$15 in Harare (towns further out depend on distance), waived if you go ahead with the repair, and the quote is free
- Guarantee
- 6-month guarantee on parts and labour
An independent repairer for all major brands. About us · Repair gallery · Terms of service
Symptoms
Washing machine problems we repair
Choose what your machine is doing for the likely causes and what you can safely check first.
Not spinning
The wash finishes but the clothes come out soaking.
Not draining
Water left in the drum, often with the door locked.
Leaking water
Puddles at the door, under the machine or behind it.
Not filling
The programme starts but no water comes in, or it fills very slowly.
Loud noise
Banging, grinding or a roar on spin.
Shaking or walking
The machine moves across the floor on spin.
Door will not open
A front-loader that stays locked after the programme ends.
Stops mid-cycle
The programme pauses or never reaches the end.
Will not start
Lights on but the programme will not run.
Not switching on
No lights and no sound at all.
Tripping the electricity
The power trips when the machine fills, heats or spins.
Error codes
A code on the display. Copy it exactly with the model number.
Causes
What usually causes washing machine faults
These are the causes our technicians find most often, roughly in the order they turn up.
Not draining
- A blocked pump filter: coins, hair clips, buttons and fluff
- A kinked drain hose or a blocked standpipe or sink trap
- A failed drain pump that hums but moves no water
- A blocked hose between the drum and the pump
Not spinning
- An unbalanced load: one heavy item, or a load too small to spread
- Water still in the drum because the machine is not draining
- Worn carbon brushes or a motor fault
- A broken or slipped drive belt
- The door lock not confirming that it is closed
Leaking
- A torn or dirty door seal on a front-loader
- The detergent drawer overflowing from too much powder or a blocked dispenser
- Perished inlet hose washers or a loose hose
- The pump filter cap not screwed tight, or a leaking pump
- A worn tub seal and bearings, usually with a roar on spin
Not filling or slow to fill
- The tap off, or low water pressure, common in homes that run on a storage tank
- A blocked filter mesh where the inlet hose meets the machine
- A failed inlet valve
- A faulty pressure switch or water level sensor
Loud noise or shaking
- Transit bolts left in after delivery
- Uneven feet or a soft, uneven floor
- Worn drum bearings
- Failed shock absorbers or suspension springs
- A coin or bra underwire trapped between the drum and the tub
Trips the electricity
- A heating element breaking down to earth, usually when the machine heats
- Water reaching the wiring, motor or pump
- A damaged supply cable or plug
How we diagnose
How we diagnose a washing machine
We test each system in turn, so the quote covers the part that has actually failed.
- 1
Fault history and codes
We note when the fault happens and any code on the display, then check the supply and the door lock.
- 2
Drain test
The pump filter, hoses and drain pump are checked, because a drain fault stops the spin and locks the door.
- 3
Fill test
Water pressure, the inlet filters, the inlet valves and the level sensor are tested.
- 4
Drive and spin test
The belt, carbon brushes, motor and motor control board are checked, including direct-drive inverter motors.
- 5
Heating and electrical safety
The heating element and temperature sensor are tested, with an insulation test when the machine trips the power.
- 6
Drum, bearings and leaks
We turn the drum by hand, listen for bearing wear and trace any leak to its source, then quote the repair.
Safety before the technician arrives
- If there is water near a socket, switch off at the wall before you touch the machine.
- Do not force the door of a front-loader with water in the drum. It can flood the floor; we drain the machine first.
- Turn off the tap if the machine overfills or leaks.
- Stop using it if it trips the electricity, smells of burning or the plug is scorched.
- On a new machine, check that the transit bolts were removed before the first wash.
Repair or replace
Repair or replace your washing machine?
Most washing machine faults are worth repairing. As a guide:
Usually worth repairing
- Drain pumps, pump filters and hoses
- Door locks, door seals and handles
- Inlet valves and pressure switches
- Belts, carbon brushes and shock absorbers
- Heating elements and temperature sensors
- Control boards on mid-range and premium machines
Often better to replace
- Worn bearings on a machine with a sealed, one-piece tub, where the whole tub has to be replaced
- A failed motor and control board together on an older budget machine
- A rusted-through cabinet or a cracked tub
- Repeated major faults on a machine over about 10 years old
If the repair would cost more than about half the price of a comparable new machine, we tell you before you spend. A machine that still runs well is a candidate for washing machine servicing instead.
Pricing
What a washing machine repair costs
We do not publish washing machine repair prices because the part and the model decide the cost. You get the quote after diagnosis and approve it before work starts.
| Work | Price | What it depends on |
|---|---|---|
| Pump filter clearing, belt or carbon brushes | Quoted on site | Usually the lower-cost repairs, often finished on the first visit. |
| Door lock, inlet valve, drain pump or door seal | Quoted on site | Depends on the part for your model and whether it is available in Harare. |
| Heating element, bearings, motor or control board | Quoted on site | The larger repairs. If a part has to be sourced, we agree a return visit with you. |
| Call-out and diagnosis | US$15 in Harare (towns further out depend on distance), waived if you go ahead with the repair, and the quote is free | Confirmed when you book. |
| Guarantee | 6-month guarantee on parts and labour | On the repair we carry out. |
When you book, tell us whether the machine loads from the front or the top, the brand and model, and copy any code on the display.
What we work on
Washing machines we repair
Say whether your machine loads from the front or the top, because access and the usual parts differ.
Front-loaders
Door locks, door seals, drum bearings and high-speed spin faults.
Top-loaders
Lid switches, agitator and impeller drives, and different overflow paths.
Twin-tubs
Can be assessed if you send a photo of the whole appliance when you book.
Servicing
A preventative check of hoses, filters, the pump, the door seal and the bearings while the machine still runs.
Brands
Washing machine brands we repair
We are independent repairers, not an authorised agent for any manufacturer. Choose your brand for model notes and common faults.
Samsung Washing Machine Repairs
Fridges, washing machines, dryers, dishwashers and cooking appliances.LG Washing Machine Repairs
Fridges, refrigerators, washing machines and dryers.Defy Washing Machine Repairs
Fridges, freezers, washing machines, dryers, stoves and ovens.Hisense Washing Machine Repairs
Fridges, freezers and washing machines.Bosch Washing Machine Repairs
Washing machines, fridges, dishwashers, dryers and ovens.Whirlpool Washing Machine Repairs
Fridges, washing machines, freezers and dishwashers.Speed Queen Washing Machine Repairs
Washing machines and dryers.Smeg Washing Machine Repairs
Fridges, dishwashers, ovens and washing machines.Siemens Washing Machine Repairs
Washing machines, dishwashers, fridges and ovens.AEG Washing Machine Repairs
Washing machines, dryers, dishwashers and fridges.Electrolux Washing Machine Repairs
Fridges, washing machines, dryers, dishwashers and ovens.Miele Washing Machine Repairs
Washing machines, dishwashers, dryers and fridges.Haier Washing Machine Repairs
Fridges, freezers and washing machines.Beko Washing Machine Repairs
Washing machines, fridges, dishwashers and dryers.Midea Washing Machine Repairs
Fridges, freezers, washing machines, dishwashers and microwaves.
Washing machine repairs across Harare
Our mobile technicians cover every Harare region and nearby towns. Open your area for the suburbs we visit.
Harare North
Avondale, Borrowdale, Mount Pleasant, Highlands, Chisipite, plus Mazowe and Domboshava
Harare West
Westgate, Mabelreign, Bluff Hill, Tynwald
Harare East
Greendale, Eastlea, Msasa, Mandara
Harare South
Waterfalls, Hatfield, Cranborne, Glen View
Harare CBD
City Centre, the Avenues, apartments, offices and shops
Ruwa
Ruwa and Zimre Park
Chitungwiza
Chitungwiza households and local businesses
Norton
Norton and surrounding homes
Washing machine repairs by suburb
Open your suburb for local booking tips, nearby areas and the repairs we carry out there.
Google reviews
What Our Customers Say
Fridge Repair service was scheduled ASAP -next day actually! Service tech was professional and proficient. Quick and easy fix. He did a great job cleaning up and took great care of my fridge. I would highly recommend this company! A+++ service!
Great service, the team is very proffessional and their level of communication is commendable. My Samsung Fridge Freezer (Side By Side) was repaired right on time and it worked like it was brand new. Thank you so much
Quoted word for word from our Google Business Profile.
Read all our reviews on GoogleFREQUENTLY ASKED QUESTIONS
Frequently Asked Questions About Washing Machine Repairs
How much does a washing machine repair cost in Harare?
We diagnose the machine first and quote before any work starts. Clearing a drain or replacing a belt, brushes or a door lock costs far less than a motor, bearings or a control board.
Do you repair the washer at my home or collect it?
We repair it where it stands. The technician diagnoses the machine in your home, and many repairs are finished on that first visit. If a part has to be sourced, we agree a return visit with you.
Do you quote before any washing machine repair starts?
Yes. We diagnose first, explain the fault and quote the work before it starts. If replacing the machine makes more sense than repairing it, we tell you before you spend on parts.
When is replacing a washing machine better than repairing it?
When the drum, cabinet or several major assemblies have failed and the repair would cost more than a comparable machine, or when the machine is unsafe to restore. We make that call after inspecting it, so the advice fits your exact model.
Can you fix a washing machine that shows an error code?
Yes. Copy the code exactly with the model number when you book. A code points to a system (drain, fill, door lock, motor or heating) rather than a single part, so we test that system before quoting. Washing machine error codes explains the common ones.
Book a washing machine repair in Harare
Send your details and what the machine is doing. We call or WhatsApp you to confirm the visit time.
Book an appliance repair
Washing machine stopped? Book a technician
Tell us the brand, whether it is a front or top loader, any error code and your suburb. We diagnose it at your home and quote before any work starts.